Wagstaff Bros Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.wagstaffgroup.co.uk (“Our Site”) and (subject to the limited exceptions in section 6, below).
Definitions and Interpretation
1. Definitions and Interpretation In this Policy.
The following terms shall have the following meanings: “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and “We/Us/Our” means Wagstaff Bros Ltd, a limited company registered in England under company number 00295393, whose registered address is 9 Brewhouse Yard, London, EC1V 4JR, and whose main trading address is 9 Brewhouse Yard, London, EC1V 4JR.
2. Information About Us
2.1 Our Site is owned and operated by Wagstaff Bros Ltd, a limited company registered in England under company number 00295393, whose registered address is 9 Brewhouse Yard, London, EC1V 4JR and whose main trading 9 Brewhouse Yard, London, EC1V 4JR.
2.2 Our VAT number is 244019585.
2.3 Our Data Protection Officer is David C Smith and can be contacted by email at firstname.lastname@example.org by telephone on 07748988713, London, or by post at 9 Brewhouse, EC1V 4JR.
3. What Does This Policy Cover?
4. Your Rights
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data we hold about you (see section 8);
4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 9 and we will do our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Data Do We Collect?
5.1 Subject to section
5.2, We do not collect any personal data from you. We do not place cookies on your computer or device, nor do We use any other means of data collection. 5.2 If you send Us an email, We may collect the following information for the purposes of providing information about our products and services and establishing an account should you wish to purchase from Us:
5.2.1 your name and address;
5.2.2 your email address;
5.2.3 your facsimile number;
5.2.4 your landline telephone and/or mobile number;
5.2.5 your company or business details;
5.2.6 your invoicing address;
5.2.7 your delivery address/addresses;
5.2.8 financial information;
5.2.9 direct debit or credit card information for any transaction that may take place between us;
5.2.10 any other information which you choose to give Us.
6. How Do We Use Your Data?
6.1 If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under GDPR at all times. For more details on security see section 7, below.
6.2 As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:
6.2.1 to reply to your email and communicate with you as part of our business;
6.2.2 in pursuance of contracts and fulfilment of our obligations;
6.2.3 to send you information and updates about or products and services;
6.2.4 to set up accounts for you so that you may purchase our products and services;
6.2.5 to assist in the resolution of complaints;
6.2.6 to compile statistical information for internal analysis only;
6.2.7 Any and all emails containing your personal data will be deleted no later than 12 months after the matter you contacted Us about has been resolved;
6.3 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
6.4 We may share your data for the legitimate purposes of:
6.4.1 placing orders with our manufacturers to supply products against your orders;
6.4.2 arranging deliveries to your selected delivery locations;
6.4.3 obtaining credit references from Agencies to enable credit accounts to be setup.
6.4.4 to undertake satisfaction surveys to ensure we provide you with high quality of products and services;
6.4.5 to comply with requests from Fraud Prevention and Law Enforcement Agencies.
7 How and Where Do We Store Your Data?
7.1 We only keep your personal data for as long as we need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.
7.2 Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
7.3 Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure any data we hold about you (even if it is only your email address).
7.4 Steps We take to secure and protect your data include:
7.4.1 your data will be held on our servers which are protected by complex passwords which are routinely changed for added security;
7.4.2 our servers are housed in a secure/locked environment;
7.4.3 access to our servers is restricted to only those who have the appropriate authority;
7.4.4 computer safeguards such as firewalls and data encryption;
7.4.5 your data personal information is only accessible by those who deal directly with your enquiry, accounts or request for products and/or services;
7.4.6 Our staff have a duty to preserve confidentiality.
8. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable and we will provide any and all information in response to your request free of charge. Please contact us for more details at email@example.com or using the contact details below in section 9.
9. Contacting Us